Use this form to reach the Archonum team about a production workload. Most of what arrives here is enterprise web scraping, price intelligence, or AI agents that need to browse a site the way a person does. We usually reply within one business day.
Name, email, and a message are required. Company and phone are optional. What you write in the message decides whether the first reply is useful or just a request for more detail.
What to put in the message
Five lines covering the following is enough for a concrete answer.
- The sites or domains the workload has to reach.
- Volume per day, in requests, sessions, or pages.
- The countries the traffic has to originate from.
- Whether a session has to persist across steps, such as a login, a cart, or a multi-page flow.
- Your current block rate, and what you run today: Playwright, Puppeteer, a proxy vendor, or a scraping API.
The block rate matters most. A workload failing on 2 percent of requests has a different cause than one failing on 60 percent, and the fixes are not the same. If you want to narrow it down before writing, the eight most common failure modes are written up in Web Scraping Without Getting Blocked.
What happens after you send it
A person on the team reads the message and answers it, usually within one business day. A message sent over a weekend gets a reply on the next working day. Where your message gives enough to work with, that reply covers fit, geography, and cost rather than asking you to book a call first.
You can also write to [email protected], the address listed in the site footer.
When to skip the form and start a trial
If you mainly want to see whether the network holds up on your target site, the form is a detour. Signup is self-serve at app.archonum.com/register, and Archonum is a drop-in for automation you already have: point Playwright or Puppeteer at the gateway and the existing script runs unchanged. Plan rates, bandwidth, and browser runtime are itemised in the pricing section.
Use the form when the answer depends on something a signup page cannot settle: volume commitments, a custom SLA, dedicated device pools, or SSO. Those sit on the Enterprise plan, which is quoted rather than listed.
Where else to look first
- Gateway reference, session controls, and country locking: the documentation.
- What each plan includes and what is billed separately: the pricing section on the homepage.
- Why real devices behave differently from proxies and emulators: the blog, including the comparison of datacenter, residential, and real-device traffic.
- Already running on Archonum: include the account email in your message so it can be matched to your workspace.